Base system

Ticketing system

A ticketing system allows you to provide outstanding support. Manage, organise and resolve all customer help requests from start to finish. They'll thank you later.

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GameSupport Dashboard

Headline ticketing features

Ticketing system feature

Easy conversations

Don't use a dusty old email client, simply handle your support tickets through our intuitive chat. Also, ping your colleagues when you need them!

Ticket history

Ping colleagues

Ticketing system feature

Create your own views

Do you use the same filter settings over and over? Apply a filter or a combination of filters and just create your own view. Or channel. Or group... You'll figure it out.

Custom views

Filter-based

Ticketing system feature

Assign on the fly

Quickly assign your team (or yourself) to an open ticket and view the current assignees. Do it in bulk, or one by one. Whatever floats your boat.

Bulk assign

Assignee overview

Ticketing system feature overview

View, assign and respond to tickets

Advanced keyword searching?

Unlimited projects and tickets

Dashboard with analytics and KPI's

Agent seat and role management

Intuitive chat interface

Create your own custom views?

Assign your team to tickets

Automatic email confirmations?

Automatic ticket status changes

Add priority and category?

Customize support email addres

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