Ticketing system
A ticketing system allows you to provide outstanding support. Manage, organise and resolve all customer help requests from start to finish. They'll thank you later.
Start your 14 day trialA ticketing system allows you to provide outstanding support. Manage, organise and resolve all customer help requests from start to finish. They'll thank you later.
Start your 14 day trialDon't use a dusty old email client, simply handle your support tickets through our intuitive chat. Also, ping your colleagues when you need them!
Ticket history
Ping colleagues
Do you use the same filter settings over and over? Apply a filter or a combination of filters and just create your own view. Or channel. Or group... You'll figure it out.
Custom views
Filter-based
Quickly assign your team (or yourself) to an open ticket and view the current assignees. Do it in bulk, or one by one. Whatever floats your boat.
Bulk assign
Assignee overview
View, assign and respond to tickets
Advanced keyword searching?
Unlimited projects and tickets
Dashboard with analytics and KPI's
Agent seat and role management
Intuitive chat interface
Create your own custom views?
Assign your team to tickets
Automatic email confirmations?
Automatic ticket status changes
Add priority and category?
Customize support email addres
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Free until release
No subscriptions