Introduction

GameSupport is the only support system where your players are the main focus. Developed by two seasoned game studios, we know exactly what you need to provide a better customer support experience.

Getting started#

We’re honored to be in a position where we can help you redefine player support and define a new standard for satisfaction in the game industry.

Setting up your organization and project#

After approval, our team will reach out with your details on getting started. This includes your studio URL, and a one-time password for your admin account. You will be forced to change this password on login — this is for your and our security.

Once you’ve found your way in, it’s time to begin shaping your workspace. To start off, we’re making an important distinction: your organization is your business, and a project can be any of your games. This separation exists because studios commonly have multiple titles, where certain agents are more fit to help out with particular projects.